Dorahoki's Commitment

Dorahoki Responsible Gaming – Play Safe and Stay Aware

Enjoyable entertainment starts with players who stay in control. Dorahoki provides the tools, guidance, and support to help you enjoy our platform in a healthy and responsible way.

Our Responsible Gaming Principles

  • Entertainment first, not a source of income
  • Set a budget before you start playing
  • Only gamble with money you can afford to lose
  • Take regular breaks during your gaming session
  • Do not chase your losses
  • Do not play when you are emotionally unstable
Dorahoki Self-Control Tools

All these tools are available free of charge to every registered dorahoki player — use them as you need.

Deposit Limit

Set daily, weekly, or monthly deposit limits to control how much money you load into your account. Limits take effect immediately and can only be increased after a 24-hour waiting period.

Loss Limit

Set the maximum loss limit you are comfortable with over a given period. Once this limit is reached, the system will automatically halt all wagering activity until the limit period resets.

Session Time Limit

Set a maximum session duration for each playing session. When the time limit is reached, you will receive a reminder and the platform will automatically end the session to protect your rest time.

Play Break

Take a break from the platform for a set period — from 24 hours up to 6 weeks. During the break, you will not be able to log in or make any transactions on the Dorahoki platform.

Self-Exclusion

For those who need a more drastic step, the long-term self-exclusion option can be activated to permanently close the account or suspend it for a period of 1 to 5 years.

Real-Time Alerts

Receive in-platform notifications when you are approaching a set limit, or when your playing session has reached a certain duration — helping you stay aware of your playing habits.

What Is Responsible Gaming?

Responsible gaming is more than just a slogan or a corporate obligation — it is a sensible and healthy way to play that lets you enjoy the dorahoki platform without compromising your well-being, family relationships, or financial stability.

Many people mistakenly assume that online entertainment platforms care only about profit. At dorahoki, we see things differently. Players who play in a healthy way — with a controlled budget and a positive entertainment mindset — are the players who stay with us for the long term. Player trust and loyalty are the most valuable assets we protect.

Gambling as Entertainment, Not a Way to Make Money

One of the most common mistakes that leads to problem gambling is when someone begins to view this activity as a source of income or a way to resolve financial problems. The reality is that every game on the dorahoki platform — like any legitimate entertainment platform — is mathematically designed to favour the platform over the long term.

This does not mean you cannot win — there are certainly players who walk away with satisfying wins in any given session. But those wins should be seen as a welcome bonus, not something to rely on or plan around. When you play with the right mindset — for fun and leisure — the experience becomes far more enjoyable and the pressure you feel is far less.

Recognising Unhealthy Playing Habits

Problem gambling usually develops gradually and can sometimes be difficult for the player themselves to detect, as changes occur little by little. Some early warning signs to watch out for:

  • Thinking about gambling more and more frequently, even when not playing.
  • Increasing wager amounts to achieve the same level of excitement.
  • Feeling anxious, irritable, or uncomfortable when trying to cut back on playing.
  • Using gambling as an escape from stress, anxiety, or personal problems.
  • Chasing losses in hopes of winning back what was lost.
  • Lying to loved ones about the amount of time or money spent on gambling.
  • Using money set aside for daily necessities such as bills or food to play.

If you recognise two or more of the signs above in yourself, this is an important signal to review your playing habits and consider seeking the support you need.

Dorahoki's Commitment to Players

As a responsible platform, dorahoki not only provides self-control tools but also ensures that our promotions and marketing are not directed at individuals who may be experiencing problem gambling. We train our customer support team to identify early signs of problem gambling and provide appropriate guidance with empathy and without judgment.

We also ensure that the self-exclusion process is easy to access and activated immediately — without complicated procedures or any attempt to persuade players to keep playing. Once you have made the decision to take a break, we respect it fully.

Self-Assessment

Ask yourself these questions honestly. If you answer "Yes" to 3 or more, consider using the self-control tools or talking to someone you trust.

1

Have you ever played longer or spent more than you originally planned?

2

Have you ever gambled to try to win back money you had lost?

3

Has gambling affected the time you spend with family or friends?

4

Have you ever borrowed money or sold belongings to fund your gambling?

5

Do you feel the need to hide your gambling activity from people close to you?

6

Do you gamble to cope with stress, boredom, or discomfort?

7

Have you ever felt regret or guilt after a gambling session?

Remember: Admitting that you have a problem is the bravest first step you can take. There is no shame in seeking help — it is a sign of strength, not weakness.

How to Use the Self-Control Tools

A quick guide to accessing and activating each self-control tool available in your dorahoki account.

Account Settings
How to Set a Deposit Limit

Log in to your Dorahoki account → Go to the "Settings" section → Select "Deposit Limit" → Choose the limit type (daily/weekly/monthly) → Enter the limit amount → Confirm your selection. The limit takes effect immediately.

Account Settings
How to Set a Loss Limit

Login → "Settings" section → Select "Loss Limit" → Set the period (daily/weekly/monthly) → Enter the maximum limit → Confirm. Wagering will be automatically blocked once the limit is reached.

Account Settings
How to Set a Session Time Limit

Login → "Settings" section → Select "Time Limit" → Set the maximum session duration → Confirm. You will receive a warning 10 minutes before the limit is reached and the session will end automatically.

Account Settings
How to Activate a Playing Break

Login → "Settings" section → Select "Playing Break" → Choose the break duration (1 day to 6 weeks) → Confirm. Your account will be temporarily blocked and you will not receive any promotional emails during the break period.

Customer Support
How to Apply for Self-Exclusion

Contact the Dorahoki customer support team via live chat → State your self-exclusion request → Choose the duration (1–5 years or permanent) → Our team will process it within 24 hours.

App & Web
Reminders & Notifications

Login → "Notifications" section → Enable "Limit Alerts" and "Session Time Notifications" → Choose your notification method (in-app / pop-up) → Save settings. Works on both the mobile app and web browser.

FAQ: Responsible Gaming

Yes, deposit limits can be increased, but the change does not take effect immediately. There is a mandatory 24-hour waiting period after the change is confirmed before the new limit comes into force. This is an intentional safeguard to give you time to reconsider should the decision have been made impulsively.

Your account balance remains safe during your Playing Break. No funds will be lost or deleted. You simply cannot log in or make any new transactions. Once the break period ends, your account will be fully restored and your remaining balance can still be used or withdrawn.

No — this is an intentional design feature. Self-Exclusion is a commitment that cannot be reversed before the set period ends. This ensures the tool is truly effective in protecting players who need distance from the platform. Once the period expires, you may contact the support team to request account reactivation.

A Play Break is a short-term option (1 day to 6 weeks) suited for players who want a brief pause. Self-Exclusion is a more permanent and serious step — for a period of 1 to 5 years or permanently — suited for players facing more serious self-control issues. Neither option can be reversed before the set period ends.

No. When you activate a Play Break or Self-Exclusion, our system will automatically exclude your account from all promotional and marketing communications. This includes bonus emails, special offer notifications, and in-app communications. We fully respect your decision to take a break.

The first step is to talk to someone — whether a family member, a close friend, or a professional. The Dorahoki customer support team is also trained to assist players who need guidance on responsible gaming. You can reach us via live chat within the platform. You can also activate the self-control tools directly from your own account without going through any complicated process.
Dorahoki's Commitment to Players

Dorahoki goes beyond simply meeting the minimum obligations for responsible gaming — we believe that a truly responsible entertainment platform must exceed industry standards, not merely comply with them.

Our customer support team receives specialised training to recognise signs of problem gambling and knows how to approach these situations with genuine empathy. They will not try to persuade you to keep playing if you express a wish to take a break or stop — instead, they will help process your self-exclusion request promptly.

We also regularly review and update our responsible gaming policies to ensure they remain relevant and effective. Feedback from players and developments in industry best practices are always the foundation of our continuous improvements in this area.

Healthy Playing Tips
💰

Set a Budget

Decide how much you are willing to lose before you start playing

⏰

Time Limit

Set a time limit and stick to it without exception

🧘

Take a Break

Step away for a few minutes every hour to avoid decision fatigue

🎯

For Entertainment

Always remember — this is entertainment, not a way to generate income

Never chase your losses. This is one of the most dangerous mistakes in gambling. When you experience a loss, stop and reconsider — do not keep playing in hopes of winning it back.

Ready to Play Responsibly?

Register your Dorahoki account today and activate the self-control tools from day one. Playing within clear limits is the best way to keep your entertainment experience enjoyable and positive.

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